Trust, safety & accessibility

Care deserves clear boundaries.

VAV is designing every public pathway around dignity, consent, responsible stewardship and the right information reaching only the right people.

Review status

Safeguards now. Final policies after approval.

These are the operating boundaries guiding the website build. They are not a final privacy notice, pastoral-care policy, safeguarding policy, donation terms or legal advice. Transactional forms remain inactive until VAV approves the governing policies, responsible roles, providers and retention rules.

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Five access boundaries

You choose the privacy level before anything is shared.

VAV will collect only what is needed for the pathway you choose. Confidential care information will remain in a protected care space rather than ordinary website records.

Public / general

Information suitable for ordinary ministry follow-up. Sensitive details should not be placed here.

Ministry-team

Requests shared only with the approved team assigned to respond.

Pastoral / confidential

Restricted prayer or care information available only to specifically authorized pastoral roles.

Financial

Giving evidence, receipts and designated-fund records limited to approved financial roles.

Safeguarding / emergency

Risk information routed outside ordinary ministry queues to the authorized safeguarding or emergency pathway.

Public commitments

How sensitive pathways are being designed.

Prayer & care

Visitors choose a privacy level before sharing. The public website will not become the confidential case record, and urgent danger belongs with local emergency or crisis services.

Giving integrity

A pledge, intention or pending transaction is never shown as settled. Only provider-confirmed payment evidence may govern paid status and receipts.

Communication consent

Email, SMS and voice permissions remain channel-specific. Joining one pathway does not automatically enroll a person in another, and unsubscribe choices must be retained.

Data minimization

Prayer, pastoral, safeguarding and donor details must not enter public analytics, GitHub, ordinary application logs or public media.

Accessible participation

The experience is designed for keyboard and screen-reader use, strong contrast, reduced motion, captions or transcripts, and an accommodation pathway for events and ministry participation.

Role-based access

A person may be a donor, volunteer, attendee, partner or prayer requester without duplicate records or automatic access to another ministry area.

Immediate danger or crisis

This website is not an emergency service.

If someone is in immediate danger or needs urgent medical, mental-health or safety assistance, contact the appropriate local emergency or crisis service. Do not wait for a website response.

VAV prayer and care pathways do not replace licensed medical, mental-health, legal or emergency services and do not promise a particular outcome.

Before secure forms open

What VAV is confirming first.

Privacy, prayer, care, safety and retention policies
Donation processing, designated-fund rules and receipt authority
Email and text identities, consent language and unsubscribe handling
Secure receiving, staff permissions and access history
Final accessibility review and an accommodation contact pathway